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Study CTAL_TM_001 Group - CTAL_TM_001 Latest Test Guide

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ISTQB Certified Tester Advanced Level - Test Manager Sample Questions (Q143-Q148):

NEW QUESTION # 143
You are the Test Manager for a critical system and are using a risk-based approach for this project.
Which of the following would most clearly convey the current status to project stakeholders? [3]

A. A pie chart showing residual risk
B. A bar graph showing defect density
C. A Pareto graph showing requirements coverage
D. A scatter chart showing test execution status

Answer: A

Explanation:
The most clear way to convey the current status to project stakeholders is to use a pie chart showing residual risk. This is because a risk-based approach focuses on identifying, analyzing, and prioritizing the risks that may affect the quality of the system, and allocating testing resources accordingly. A pie chart can visually represent the proportion of each risk category (such as high, medium, or low) in the overall risk profile, and show how much risk has been reduced or remains after testing. This can help the stakeholders to understand the current level of confidence in the system, and the potential impact of any remaining risks. References: Certified Tester Advanced Level Test Manager (CTAL-TM) - ISTQB not-for-profit association, ISTQB Test Manager Certification - ISTQB Exams Worldwide - ISTQB Official Registration, Managing the Test Team - ISTQB not-for-profit association

NEW QUESTION # 144
Most managers in your company consider the efforts of your test team valuable, while others see comprehensive testing as an unnecessary cost overhead to the SDLC.
What action could the Test Manager take to quantify the value of testing to the organization? [3]

A. Determine the cost of external failures.
B. Develop metrics that illustrate planned and actual testing hours.
C. Review the Test Plan with the management team.
D. Demonstrate the role QA has in similar size organizations.

Answer: A

Explanation:
Determining the cost of external failures involves analyzing the impact of defects that escape into production. This includes the direct costs associated with fixing the defects, as well as the indirect costs such as customer dissatisfaction, damage to the company's reputation, and potential loss of business. By quantifying these costs, the Test Manager can illustrate the financial benefits of comprehensive testing in preventing high-cost external failures, thereby demonstrating its value as an investment rather than a cost overhead.
Reference:
The ISTQB Advanced Level Test Manager documents provide guidelines on how to establish and use metrics to measure the effectiveness and efficiency of the testing process, including the cost of quality and the Return on Investment (ROI) for testing activities. These references support the rationale behind choosing option C as the verified answer.

NEW QUESTION # 145
'Safe as Houses' is a company that specialises in home security software, including alarm systems, surveillance cameras and other forms of deterrence.
It is currently developing the software for a device which simulates an active television, producing sound and light images that suggest someone is home watching the television. 'Safe as Houses' recently won a lucrative contract to supply the software to Smart Alarms', who will be manufacturing the hardware devices Sound will be created using actual television and film archives, licensed through a third-party supplier, 'Silver Sound Ltd'. A user interface will be developed in house to allow the customer to choose sound tracks.
The software will be delivered as a programme of work, consisting of three projects. Project 1 will develop the software for the light images. Project 2 will develop the sound system and Project 3 will integrate the two using hardware prototypes supplied from 'Smart Alarms'. The programme will conclude with 'Smart Alarms' performing User Acceptance testing in usability labs.
The 'Safe as Houses' test team has experience in testing alarm and surveillance systems but lacks experience in testing light imagery software. The organisational test policy includes the following objectives:
1 Exploratory testing should be used to augment more formal, structured testing within constraints of time and budget
2. Test automation tools should be purchased and employed to maximise the breadth and efficiency of regression testing The Programme risk register currently includes the following risks:
RISK1 Working prototypes will be delivered late to the integration test environments RISK 2 A delay in signing the contract with 'Silver Sound Ltd' will impact the programme schedule RISK 3 Inexperience in testing light imagery software will cause major defects to be missed RISK 4 The user interface software for the sound systems will be delivered late into testing Refer to SCENARIO 2 - The IT Director for 'Safe as Houses' is recruiting a Programme Test Manager and has been provided with a skills matrix for four prospective candidates. The matrix shows the skill level (5 being highest. 1 lowest) for each candidate:

Consider which of these skills are key for a Programme Test manager in this scenario. Based on these, which candidate would be the most suitable?
SELECT ONE OPTION

A. John
B. Mary.
C. Sarah.
D. Bill

Answer: A

NEW QUESTION # 146
Which of the following organizational structures would be considered unorthodox?

A. DBAs confirm the referential integrity of the database and developers complete their unit testing before handing over to external organization for system testing
B. Developers and testers are integrated within the same project team, each role focusing on a different level of testing
C. Developers within the same team unit test each others' code prior to handing over to a separate testing team for system testing
D. After developers are done unit testing, business analysts alpha test the system before handing over to a separate testing team for system testing

Answer: D

Explanation:
The unorthodox structure mentioned in option C involves business analysts performing alpha testing.
Typically, alpha testing is conducted by internal staff or a team close to the development environment,not specifically by business analysts. This step is unusual as business analysts are generally responsible for requirements analysis and ensuring that the developed system meets business needs, rather than conducting alpha testing, which is more focused on identifying bugs and issues from a user's perspective.
References:
ISTQB Glossary, Distributed Testing
ISTQB Advanced Level Test Manager Syllabus, Section 3.2.1
Related literature on testing roles and responsibilities

NEW QUESTION # 147
The teams are two days away from the end of the current iteration. The rate at which users have been reporting defects has been trending upward in the last few weeks and so far during this latest iteration has shown another increase.
The scrum master of the team responsible for most defects has asked you for ideas about how to perform the next retrospective in order to learn the appropriate lessons.
You have suggested that they should provide the retrospective meeting with a breakdown, by nature and severity, of the defects relevant to that team.
Assuming that this is done, which next three steps of the retrospective will be MOST effective?

A. Review its goal and agenda, then collect the relevant data, then analyse the data
B. Review its goal and agenda, then analyse the data, using root cause analysis where the data indicate that this might be worthwhile
C. Analyse the data, using root cause analysis where the data indicates that this might be worthwhile, then derive and prioritise ideas for improvement
D. Review its goal and agenda, then analyse the data, then define an improvement plan

Answer: C

Explanation:
In Agile retrospectives, after defining the objective and collecting data (already done in this case), the key steps areanalyzing the root causesanddefining improvement actions. This aligns with the principle of continuous improvementin Agile.
ISTQB mentions root cause analysis and the use of retrospectives to refine processes and improvequality outcomes.

NEW QUESTION # 148
......

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